Frequently Asked Questions

FAQS

Below are some of our most commonly asked questions. If your question isn't listed here or you need further assistance, please don't hesitate to reach out. Email us at Hello@DeltaCenterforWellness.com or visit our contact page to fill out the inquiry form. We're here to help!

  • We are not in network with insurance plans. However, the majority of our clients receive some form of reimbursement from their insurance company. We will provide the necessary documentation that you can use to submit to your insurance company for reimbursement.

  • Once we have scheduled the initial counseling session, the intake forms will be emailed through the HIPAA compliant client portal called Simple Practice. You can then complete the forms and upload your demographic information and picture ID. Please complete this information at least 24 hours prior to the first session so there is time to review them before we meet.

  • Cash and Credit Cards (Visa, Master Card, Discover and American Express) are accepted for payment at the time of service. If you have a Flexible Spending Account (FSA) or Health Saving Account (HSA), you may also use them to pay for therapy services. Please contact your insurance company for additional benefits information.

  • Canceling your appointment in advance helps us offer the appointment time to another client in need. If you do not attend your scheduled appointment and you have not notified me at least 48 hours in advance, you will be required to pay the full cost of the session.